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Tag: customer experience

The Idea Hunters dot net James K Kim Marketing One Thing Every High Earning HVAC Comfort Advisor Must Have
  • Sales Training

The One Thing Every High-Earning HVAC Comfort Advisor Must Have… (Hint: It’s NOT Technical HVAC Knowledge… Although That’s Actually Pretty Important, Too!)

Posted on Saturday, May 23, 2026 by James K. Kim

A lot of people assume the best HVAC comfort advisors are the ones who know the most about equipment, parts, and materials needed for heating and cooling a home or […]

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Improving Customer Experience CX with Data Visualization DV the idea hunters james k kim copy
  • Sales Training

Improving Customer Experience (CX) with Data Visualization (DV)

Posted on Saturday, July 20, 2019 by Guest Writer

Customer service departments of big companies engage with thousands of customers every day. Each interaction holds importance and the company can use it for their benefit. But the increasing number […]

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